InboxBay vs Front
InboxBay and Front
who each product is for
Front started as an email-first shared inbox and later added more channels. InboxBay starts from WhatsApp and Instagram, with email in the same queue.
A short, public-docs positioning — not a teardown.
Front is a customer-ops shared inbox that started email-first and now offers chat, SMS, social and WhatsApp. Public plans are typically per-seat. Front’s Starter plan is currently a single channel type. Native WhatsApp is a paid add-on on Professional and Enterprise. Front’s pricing page (front.com/pricing, fetched 20 August 2026) documents the native WhatsApp add-on as Meta-billed WhatsApp costs plus a 20% admin fee. That is Front’s documented model, not a markup we are inferring. Confirm current terms with Front.
InboxBay’s WhatsApp product page is the team WhatsApp inbox — assignment, notes, collision, and live prices.
We do not publish ratings, review counts, or “we are cheaper” claims. Pricing changes. InboxBay list prices are Starter AED 499, Growth AED 999, and Business AED 1,999 per workspace per month, with a 7-day trial. Pick a tool on the job it does, then confirm numbers with each vendor.
Straight answers
Does InboxBay replace Front?
No. This page is a fit note, not a migration kit. Some teams will stay on Front. InboxBay is for teams whose main job is a shared WhatsApp / Instagram inbox.
Is InboxBay cheaper than Front?
We will not say that. InboxBay is Starter AED 499, Growth AED 999, and Business AED 1,999 per workspace per month, with a 7-day trial. Other vendors change packaging. Compare the job, then confirm their number.
Do you have ratings or awards versus Front?
No. This page has no star ratings, review counts, or awards. Those would be invented.
Who pays Meta’s WhatsApp message fees?
Meta bills WhatsApp per delivered template or marketing message. Conversation-based pricing was deprecated as of 1 July 2025. InboxBay does not collect or mark up Meta’s fees. You keep the WhatsApp Business number.
Related pages
Turn five inboxes
into one.
Try the InboxBay demo if a shared WhatsApp and Instagram inbox is the job. Starter is AED 499, Growth AED 999, Business AED 1,999 per workspace/month, with a 7-day trial on Ziina.
demo.inboxbay.work · Login and Start free go to the same workspace