About
InboxBay is
a shared inbox product.
One workspace for WhatsApp, Instagram, Messenger, email, and the website widget. Assign conversations, leave notes, and keep history the team can search.
What InboxBay is.
InboxBay is the product name. This marketing site is inboxbay.work. The live workspace is demo.inboxbay.work. Login is at demo.inboxbay.work/app/login. Write us at hello@inboxbay.work.
Chatwoot MIT core. InboxBay overlay.
InboxBay is a shared inbox on a Chatwoot MIT core, with an InboxBay overlay. First screens in the app can still show the upstream Chatwoot interface. That is honest, not a secret. Chatwoot is open source under the MIT license. InboxBay is the product you sign into at demo.inboxbay.work.
We connect to the WhatsApp Business, Instagram, Messenger, email, and live-chat accounts you already have. We do not replace those products. Meta still operates WhatsApp and Instagram. We are not a WhatsApp Business Solution Provider.
What you can use today.
Once channels are connected, the team can work a shared inbox: assignment, collision detection, notes, mentions, labels, saved replies, search, automations, and round-robin on the shared WhatsApp queue those agents work. A person still sends every reply.
Coming soon — not sold as live: suggested replies, autonomous answering, and agency white-label (custom logo, name, colors, branded client portal). Published plans are Starter AED 499, Growth AED 999, Business AED 1999 per month. See pricing.
Turn five inboxes
into one.
Start the live demo, or email hello@inboxbay.work if you want a walkthrough.
demo.inboxbay.work · Login and Start free go to the same workspace