WhatsApp inbox for car dealerships

Unassigned is the yard list. Someone takes the quote or the workshop chat — or a team queue holds it. Growth round-robin can spread new inquiries if the first tab always wins. Collision detection on Growth shows a second salesperson already typing. Saved replies cover hours, “send the plate,” and “we open Saturday 9–2.” A person still sends the quote.

We already talk to shops that look like this: a small used-car office, a workshop on an industrial road, a number painted on the glass. We will not invent how many cars they move or a close rate. If you want labor math from your hours, use the team cost calculator.

Morning: a buyer writes the number on the shutter for a price on a car they saw parked. That chat should have a sales owner before a second salesperson sends a different figure. The note holds the number you actually quoted and the plate. Saved replies are for “send the VIN” and hours — not for inventing a price.

Afternoon: a different customer writes the same number: is the service car ready? That is a workshop thread. If it sits on the sales phone because “that is the WhatsApp,” the bay update is late and the quote inbox is noisy. Labels and two teams — sales and service — keep the piles apart without a second public number.

Independent shops around Al Quoz and similar roads already work this way on one line. We pitch them because the job is real, not because we have a published customer count. We will not invent how many quotes a week they take. Type your own hours into the calculator if you want labor against AED 499 / 999 / 1,999.

Collision — two quotes, one buyer — is covered on stop double replies. Assignment how-to is a different URL. This page stays on the split between the showroom and the workshop on one glass number.